The Biggest Sale Ever 50% Off
At FRETO ENTERPRISES, we strive to provide our customers with the highest quality jewelry. However, if you are not completely satisfied with your purchase, we offer a hassle-free return policy. You may return your item within 14 days of receipt, provided it is in its original, unworn condition with all tags and packaging intact.
To initiate a return, please contact our customer support team with your order details. Once your return request is approved, we will provide you with a return shipping label. Please ensure the item is securely packed to prevent any damage during transit.
Refunds will be processed within 7-10 business days after we receive and inspect the returned item. The refund will be issued to the original payment method used during the purchase. Please note that shipping charges are non-refundable unless the item received was defective or incorrect.
Customized or engraved jewelry pieces are not eligible for returns unless they arrive damaged or with manufacturing defects. We take great care in crafting personalized pieces, so we encourage customers to double-check all details before placing an order.
FRETO ENTERPRISES reserves the right to refuse returns that do not meet our policy requirements. If you have any questions regarding our return policy, feel free to reach out to our support team for further assistance.